Frequently Asked Questions

Our url is "MicrosoftTraining.net". This is so that internet searches for microsoft training find our training company. This does not in any way imply or is it intended to imply that we are part of the Microsoft organisation.

However, we do offer Microsoft training on many desktop applications and our trainers hold Microsoft qualifications.

We are a Microsoft Certified Partner. See our other certifications.

We are the largest provider of Microsoft Office training in London and the UK. We qualify this statement by asking you to find a more regular schedule of Microsoft Office training courses.

We used to be called Best Training.

The legal name of the company is Software Training London Ltd.

We trade as Best STL.

We've created a quick search feature for you. Here you can search all of our public scheduled courses, showing current pricing and availability.

Then from your search results you can add courses straight to your shopping basket.

For Public scheduled courses:

You can book on-line right now and pay by credit card on-line, over the phone or by invoice.

Either search for a course or go straight to the order form.
For more detailed instructions, see how to book.

For On-site or Closed company courses:

Please either follow the steps located on the on-site training page, or get an instant online quote..

We offer training in Microsoft Office applications (Project, Excel, Access, Word, Outlook, Powerpoint), Adobe (eg. Dreamweaver, InDesign) and other applications.

We also offer Professional and Management training, and Technical training.

For a full list, see our course details page.

Training is instructor led, and all of our applications trainers are Microsoft qualified.

We offer public scheduled courses, on-site, closed company training, one-to-one and tailored training courses.

We offer training in London and UK wide.

See training formats page for more details.

Our courses are never cancelled. See more information and all about our guarantee on our Courses Never Cancelled page.

We believe we are the most competitively priced for quality training in London. Promotional rates start from £75.

See our pricing policy for more details.

Of course, feel free to call our friendly enquires team.

Alternatively, submit your details via our enquiry form and we will contact you.

You can find syllabus sheets for all courses on our course details page.

While we don't currently use Macintosh computers in our public schedule courses, we can arrange other training formats using Macs. Some options are on-site training, one-to-one, floor-walking and tailored courses.

Please call us to discuss your training requirements.

You will receive course reference material for consolidation.

Please see our 'What do I get on the day?' page for more information.

There are no official tests or exams at the end of our courses.

However, you can arrange to sit any of the MOS or MCAS exams at our training centres.

For more information on these exams, visit MOS courses London.

MOS and MCAS exams are currently 50 minutes in duration. On the days we have testing scheduled, there are 4 time slots to choose from. So theoretically you can do 4 exams in one day (if all the time slots are available), although that might be a bit too much for some people! Most candidates tend to leave a week between each exam in able to allow time for study and revision.

Current costs and other important information on exams can be found on our MOS/MCAS exams page.

All of our instructor-led courses have an average of 6 delegates, at all venues. This helps to maintain quality and allows our trainers to give more individual attention where required.

Our public scheduled courses run from 9:30am to no later than 5pm each day. Lunch is included on each day.

So each day runs for approximately 6.5 hours of training. 2 day courses is approximately 13 hours of training.

It depends if you have booked your course at a promotional rate or at list price.

Please see our Rescheduling and Cancellations page for more details.

Currently, we only have training centres in London.

You can arrange for onsite training UK wide at your site or at a venue near you.

For public schedule training courses, the usual starting time is 9:30am. You can assume this is the starting time, unless told otherwise.

Full details will be in your confirmation e-mail, as well as a link to venue information and joining instructions.

We recommend arriving at about 9:15am to ensure training can begin on time.

Our public scheduled training courses are designed as 1 or 2 day courses.

We may be able to arrange part-time courses on a one-to-one basis, depending on your circumstances.

We don't currently offer evening or weekend courses.

Nothing, everything is provided for you.

We provide pens for you to make notes in your workbook or blank paper... so perhaps you'd like to bring your own pen if you've got a favourite one!

You may also like to bring a USB stick/Flash drive if you want to take your course files with you (we notice a lot of VBA and MS Project attendees like to do this). However, we do provide course files in the form of a ZIP download for the majority of our courses, so it's not essential.

See our Standby place page for full details.

The next version of Office is version 15, most likely to be called Office 2012.

Here is an article on some screenshots that were leaked: http://www.neowin.net/news/office-15-build-15027031000-images-leak

So we are thinking sometime in 2012, perhaps mid-year. There is no official release date yet.