Frequently Asked Questions

We are not part of the Microsoft organisation.

Our url is "MicrosoftTraining.net". This is so that internet searches for microsoft training find our training company. This does not in any way imply or is it intended to imply that we are part of the Microsoft organisation. However, we do offer Microsoft training on many desktop applications and our trainers hold Microsoft qualifications.

We are a Microsoft Registered Partner.

We are the largest provider of Microsoft Office training in London and the UK. We qualify this statement by asking you to find a more regular schedule of Microsoft Office training courses.

How do I order?

For public scheduled courses:

You can book on-line right now and pay by credit card on-line, over the phone or by invoice.

Either search for a course or go straight to the order form.
For more detailed instructions, see how to book.

For on-site or closed company courses:

Please either follow the steps located on the on-site training page, or go straight to the on-site order form.

I just want pricing and availability

We've created a quick search feature for you. Here you can search all of our public scheduled courses, showing current pricing and availability.

Then from your search results you can add courses straight to your shopping basket.

What type of training do you offer?

We offer public scheduled courses, on-site, closed company training, one-to-one and tailored training courses. We offer training UK wide.

For what applications do you offer training?

We offer training in Microsoft Office applications (Project, Excel, Access, Word, Outlook, Powerpoint), Dreamweaver and other applications. For a full list, see our course details page. Training is instructor led, and all of our trainers are Microsoft qualified.

How competitive are your prices?

We believe we are the most competitively priced for quality training in London. Promotional rates start from £75. See our pricing policy for more details.

Can I discuss my training requirements with you?

Of course! Feel free to call our friendly enquires team. Alternatively, submit your details via our enquiry form and we will contact you.

I don't see any details of the actual courses. I am interested in a course but there is no explanation of what is covered in the levels offered.

You can find syllabus sheets for all courses on our course details page.

I don't work in Windows. Any chance you offer courses in Excel for Macintosh?

While we don't currently use Macintosh computers in our public schedule courses, we can arrange other training formats using Macs. Some options are on-site training, one-to-one, floor-walking and tailored courses. Please call us to discuss your training requirements.

Will I get course booklets to take home at the end of my training?

You will receive course reference material for consolidation. Please see our 'What do I get on the day?' page for more information.

If I complete the course, will I be tested? If I then pass, will I receive a certification declaring my level of expertise?

There are no official tests or exams at the end of our courses. However, you can arrange to sit any of the MOS exams at our training centres. For more information on these exams, visit MOS courses London.

I want to know if you have part-time courses.

Our public scheduled training courses are designed as 1 or 2 day courses. We may be able to arrange part-time courses on a one-to-one basis, depending on your circumstances. We don't currently offer evening or weekend courses.

How many people are generally in each class for the Excel courses? Specifically Bloomsbury venue?

All of our instructor-led courses have an average of 6 delegates, at all venues. We have a limit of 8 people attending each course. This helps to maintain quality and allows our trainers to give more individual attention where required.

How many hours do your one or two day courses last for?

Our public scheduled courses run from 9:30am to no later than 5pm each day. Lunch is included on each day. So each day runs for approximately 6.5 hours of training. 2 day courses is approximately 13 hours of training.

If I need to cancel a booking will I get a refund if I pay by card?

It depends if you have booked your course at a promotional rate or at list price. Please see our Rescheduling and Cancellations page for more details.

Is your general question unanswered?

Ask us a question

You can help us to expand this page by asking your question below. We'll get back to you personally and if appropriate, add the question and answer to this page. Thank you. Note: for specific enquires, please use this contact form.

Your email address:
Your question:
Anti-spam image:
Type the characters above: