Rescheduling & Cancellation Fees

We believe these to be the best terms by far.
Find better, and we'll give you a FREE COURSE!

Like with many events you book, eg. travel & hotels, if your plans do change, there will be rescheduling fees.

However you can avoid this if:

All rescheduling is done exclusively online.
We believe we have the most flexible terms and choice in our industry.

It's quick and easy to reschedule your course. Just sign in...

What you'll need:

More info:

industry exclusive Last minute rescheduling

How to reschedule your course: Step by step

This is done exclusively via the web site.

To reschedule:

If you are the booker, Sign in

Follow instructions

We believe these to be the best terms by far. Find better, and we'll give you a FREE COURSE!

Notice (days)	Rescheduling New course discount	Cancellation fee
30+	55%	100%
15 to 29	50%	100%
8 to 14	45%	100%
3 to 7	40%	100%
2 or less	35% - 30%	100%

Notice (days)	Rescheduling New course discount	Cancellation fee
30+	70%	50%
15 to 29	60%	60%
8 to 14	50%	65%
3 to 7	45%	75%
2 or less	40% - 30%	100%

Rescheduling fees are a percentage of the new course price.
Cancellation fees are a percentage of the original course price.

Rescheduling is only available if original course(s) have already been paid.

Yes. You can pay by card securely online or over the phone, or you can pay on invoice.
Generally, the rates will be better if you pay by card.

Like with many events you book, eg. travel & hotels, if your plans do change there will be a rescheduling fee.

Yes:

If you are able to, rearrange your schedule so you can attend your original course
You can substitute someone in your place in advance

The only company in our industry where you can reschedule on the same day as your course
We regularly review our competition to ensure we have the best terms
We believe we have the most flexible terms and choice in our industry
Compare us: find more competitive like-for-like terms, and we'll reward you for it.

All prices offered for business users and exclude VAT. E&OE · Terms and Conditions