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Training information:

Service Packs

Resolved · Medium Priority · Version 2003

Reply Tue 13 May 2008, 15:13Delegate Simon said...

Simon has attended:
Project Intro Intermediate course

Service Packs

Hi all, this is really more of a technical question than a pratical question.

While on my MS Project course - I spoke to Andrew (course tutor) about a problem I was having with my installed version on my work laptop. Basically, I could indent a task but Project would not 'outdent'. After a bit of a discussion, he stated he seemed to recall that one of the Service Packs resolved this is issue.

My IT department have found 3 service packs from the MS website but everytime they try to install one - the installation programme cancels stating it is did not find the expected programme.

Are we doing something very basically wrong? Do you know the link or service pack that would resolve this particular problem ? Or have you any idea that would allow the programme to function as intended?

Any support you could offer would be greatly appreciated.

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Reply Sun 18 May 2008, 18:11Trainer Alan said...

RE: Service Packs

Hi Simon

I have come across this same thing recently with copies of Project which were bought in mainland Europe, not in UK.

It applies only to the top task in a group of subtasks and I have been unable to find a solution.

The only practical advice I can offer is to copy the subtasks, delete the summary task (this will delete the subtasks also) then paste the subtasks back in. You should then be able to outdent the top one and re-insert the summary task above it.

Reply Mon 19 May 2008, 14:48Trainer Thia said...

RE: Service Packs

Hi Simon

This problem crept into Project version 2003 and was recognised pretty quickly by Microsoft. There is a software download available which resolves the problem. Here is the link:

http://www.microsoft.com/downloads/details.aspx?FamilyId=6F4762EF-49C6-421D-9DD5-39484171A237&displaylang=en

The page has good instructions on applying the download. Good luck, Simon. I hope it resolves the problem for you.

Regards from Thia

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Create own ribbon tab - Project 2010

a. In Project click on the File tab
b. Select Options from left hand side
c. Choose the Customize Ribbon section
d. Click the New Tab button (below the list of tabs on the right hand side of the dialog box)
e. Select the New Tab (Custom) and enter a name, by clicking the Rename button (below the list of tabs on the right hand side of the dialog box)
f. Select the New Group (Custom) and enter a name, by clicking the Rename button (below the list of tabs on the right hand side of the dialog box)
g. Add commands to your tab and group by locating them on the list on the right hand side (remembering that you can change the list using the drop down box at the top of the list of commands) and clicking the Add button between the two panes to add them to your tab and group
h. You can rearrange the commands in your group, the groups on any tab or the tabs, using the up and down arrow buttons beside the list of tabs.
i. Click OK to apply your changes

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