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Unread message after reading emails

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by - delegate John [2 posts] (2007 Feb 5 Mon, 16:37) Reply

Hi,

I have a problem with emails in Outlook which when I restart my computer show up on the opening screen as unread messages. Other than this outlook is functioning perfectly and after a few re-starts it clears itself but it is worrying...

Any ideas?

Regards, John

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RE: Unread message after reading emails

by - trainer Richard platinum contributer [813 posts] (2007 Feb 6 Tue, 09:53) Reply

OK, perhaps some clarification would reveal the answer.

1. Have you previously read these emails?
2. When you restart the computer, please can you tell me what you do, exactly. this might help us find out why the mails appear as unread.

RE: Unread message after reading emails

by - delegate John [2 posts] (2007 Jun 14 Thu, 10:46) Reply

Hi Richard,

Sorry for the time it has taken to reply. I have read all of the emails and dealt with them. to restart it is just a normal switch it on and log in to my account deal. There are multiple users on the machine and everyone is having the same issue. I am the main user of the machine and the email accounts and the others are sub-accounts.

Any ideas?

Regards, John

· Microsoft Outlook Cheat sheet: Tips & Shortcuts

Outlook tip:

Clear Deleted Items Folder On Exit

To permanently remove all items in your Deleted Items folder on exit.

1. Click "Tools" and select "Options"
2. In the "Options" dialog box, click the "Other" tab
3. Check "Empty the Deleted Items folder upon exiting".
4. Click "OK" to close.

NOTE that after this is done ALL items that were in the folder will be gone forever and cannot be retrieved.

View all Outlook hints and tips