Quick Links ▼

Customer: Sign in
Delegate: Sign in
Trainer: Log in

Forum home » Delegate support and help forum » Microsoft Outlook Training and help » Sent items when sharing folders

	98.1 % recommend us
	More live stats...

The UK's most regular
instructor-led training courses.

Training information:

Active questions
Advanced/consultancy questions
Today's questions
Unanswered questions

Sent items when sharing folders

Resolved · High Priority · Version 2003

Reply Tue 17 Mar 2009, 11:56Delegate Heather said...

Heather has attended:
Access Intermediate course
Access Advanced course

Sent items when sharing folders

Hi,

I have set up a seperate mailbox in my outlook for a shared e-mail account. When i reply to messages in this inbox, how do i make the reply show in the 'sent items' for this account instead of showing in my 'sent items' even though i am 'sending from' the shared account name?

For upcoming training course dates see: Pricing & availability

Reply Tue 17 Mar 2009, 15:45Trainer Rajeev said...

RE: Sent items when sharing folders

Dear Heather

Thank you for attending Access Intermediate Course!! I hope you enjoyed the course and benefited from it.

It would be interesting to know what type of e-mail account you have set up as the secondary e-mail account. Is it your work e-mail account or is it Hotmail, Google, or Yahoo which are more web based e-mail accounts. I know that sometimes if you have one of them set up in your outlook it does tend to do strange things like you have described.

If you could also please tell me briefly how you setup the secondary e-mail account I might be able to figure out if you missed out any steps that could be the cause of this problem.

Please get back to me and then we can try to resolve this problem!

I hope this has answered your query.

If this has answered your query then I would request you to please mark the question as resolved!! If not and you have a specific question related to this then please post it as a new question and we should be able to provide you the solution for it!!

Kindest Regards

Rajeev Rawat
MOS Master Instructor 2000 and 2003
MCAS Master Instructor 2007
MCT

Reply Thu 14 May 2009, 10:11Trainer Rich said...

RE: Sent items when sharing folders

Hi Heather,

This question has now been left unattended for a while.

We like to keep down the large number of active forum posts we receive.

As we are waiting for your response for further information to help resolve your issue, we will be automatically marking this question as resolved in the next 5 days (unless you post a follow-up within that time).

We look forward to hearing from you.

Thank you.
Regards, Rich

Wed 20 May 2009: Automatically marked as resolved.

Outlook articles

· Tips On How To Downsize And Declutter Your Mailbox
· Getting Mobile Thanks To Outlook's New Features
· Discover The Top Ten Changes In Outlook 2010
· Email's Great - But Why Use Outlook?
· Make Sure You're Not Left In The Starting Blocks In The Social Networking Race

Please browse our web site to find out more about
advance outlook training and other Microsoft training courses.

Outlook tip:

Make Contacts your default Address Book in Outlook

If you store all your contacts' details in the Contacts address book and would like to set this as the default address book, do the following:

1. Using the Outlook Shortcut bar, right-click and select Properties, then Outlook Address Book.

2. Ensure that the 'Show this Folder as an Email address book' option is ticked.

3. Go to Tools - Address Book, then proceed to Tools - Options.

4. Under the 'Show this address list first' dropdown list, select Contacts.

View all Outlook hints and tips