Forum home » Delegate support and help forum » Microsoft Outlook Training and help » Calender
|
|
|
The UK's most regular Training information: |
|
Welcome. Please choose your application (eg. Excel) and then post your question. Our Microsoft Qualified trainers will then respond within 24 hours (working days). Frequently Asked Questions
Any suggestions, questions or comments? Please post in the Improve the forum thread. |
Calender
Resolved · Urgent Priority · Version 2003
Reply Tue 23 Nov 2010, 14:19Delegate Danny said...
Danny has attended:
Excel Introduction course
Excel Intermediate course
Excel Advanced course
Outlook Introduction course
Word Intermediate course
Project Intro Intermediate course
Powerpoint Introduction course
Word Advanced course
Outlook Advanced course
Calender
hi guys everytime we use the scheduling assistant of this users machine we get his free busy bar greyed out and are not able too see any of his oppoinments. he is a delegate and has full access so this is not the slution please help ASAP!!!
For upcoming training course dates see: Pricing & availability
RE: calender
Hi Danny
Thank you for your question.
There could be a couple of reasons Outlook returns 'no information' for the availability of the selected contact.
1. In all Outlook versions, the option to publish free/busy information must be unchecked. By default, this option is already unchecked.
This option is located under Tools → Options → Preferences → Calendar Options → Free/Busy Options
2. Outlook Free/Busy uses HTTP, and therefore borrows information cached by Internet Explorer. It is required to clear the offline cache. This is located under Tools → Internet Options → General. In the "Temporary Internet Files" section, choose the "Delete files" button
I hope this resolves your question. If it has, please mark this question as resolved.
If you require further assistance, please reply to this post.
Regards,
Nafeesa
Microsoft Office Specialist Trainer
Will be marked as resolved in 5 days
Notice: This is an automated message. Due to inactivity, this forum post will be marked as 'resolved' if there are no further responses in the next 5 days.
Reply Wed 1 Dec 2010, 09:02Delegate Danny said...
RE: calender
thanks nafessa i will give this a go but i have tried the free\busy option before and it didnt have any effect.
Reply Wed 1 Dec 2010, 12:21Delegate Danny said...
RE: calender
hi,
this did not work any other ideas?
Reply Thu 2 Dec 2010, 12:34Delegate Danny said...
RE: calender
this issue has been resolved know by one of our senior engineers and was to do with the folder mappings.
|