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Out of Office procedure

Resolved · Low Priority · Version 2007

Reply Thu 11 Aug 2011, 13:03 Edited on Thu 11 Aug 2011, 13:03Delegate Kayleigh said...

Kayleigh has attended:
Word Intermediate course

Out of Office procedure

Hello,

Within our Outlook, we have an inbox and within that inbox we have various subfolders which receive emails for example Events, Publications and so on. However, when a member of staff is away on annual leave etc, there isn’t anyone available to man the particular subfolder. So, I am just wondering whether there is a way we could use an out of office responder for these subfolders? We can use an out of office responder as an individual but not for the subfolders. Can anyone help?

Thank you.

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Reply Wed 17 Aug 2011, 09:46Trainer Rodney said...

RE: Out of Office procedure

Hello Kayleigh,

Hope you enjoyed your Microsoft Word Intermediate course with Best STL.

Thank you for your question regarding Out of Office procedure.

In your question you refer to 'our' inbox... are you referring to your own inbox? If so, there are 2 things you may want to consider.

1) When setting the 'Out of Office' procedure you can also set a rule to forward new mail from your inbox to someone else's inbox. In that way new mail items can be attended to by the new recipient.

2) Share the entire inbox with anyone who needs to use the folders therein, or share the sub-folders. Remember to assign permissions according to the level of activity another user is allowed to perform within the inbox/sub folder.

If you have an IT department, speak to someone who can help you with this.

I hope this resolves your question. If it has, please mark this question as resolved.

If you require further assistance, please reply to this post. Or perhaps you have another Microsoft Office question?

Have a great day.
Regards,

Rodney
Microsoft Office Specialist Trainer

Reply Wed 17 Aug 2011, 10:10Delegate Kayleigh said...

RE: Out of Office procedure

Morning Rodney,

I enjoyed the Word Intermediate course very much. It's amazing how much you think you know about Word but actually don't! - Thank you.

Thank you for getting back to me with regards to my question. It has helped.

Kayleigh

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Outlook tip:

Change what you see when Outlook opens

Instead of viewing your emails when you first open Outlook, you can change the settings so that your startup view is different.

Here's how:

1. Go to Tools - Options - Other.

2. Change the startup folder under General Settings (e.g. to Calendar).

3. Click OK.

View all Outlook hints and tips