Instructor-led training -
Microsoft Office TrainingThe UK's Number 1 for Microsoft Office Training add this page to your favourites/bookmarksBookmark page

view a printable version of this pagePrintable version
Customer: Sign in
Delegate: Sign in
Trainer: Log in

Conducting Meetings

London and UK wide

1 day instructor-led workshop

Training formats available

Currently demand for public schedule is growing slowly and dates will be scheduled accordingly.

Who is this training course suitable for?

This course is suitable for key stakeholders and staff of all levels who wish to maximise results from business meetings, to learn about relevant communication strategies, and to understand more about objective setting and effective communication strategies.

Benefits

At the end of this 1 day course delegates will the tools, skills and strategies to confidently conduct meetings for a variety of purposes.

Course Syllabus

Basics
The purpose of the meeting
Your objectives and theirs
Priorities of attendees
Building rapport from the beginning

Communication
Verbal and non-verbal
How others see us
Body language
What we say, how we say it
Listening

Strategies
Planning ahead
Saying Yes and No
Giving and receiving feedback
Dealing with manipulation
Dealing with disagreements

Putting It All Together
Making choices, taking control
Practical feedback


Rate this page:
1.7/5 (3 votes cast)
Institute of IT Training - Accredited Training Provider ILM
Microsoft Certified Partner
Microsoft Office Specialist Authorised Testing Centre (MOS and MCAS)

Prodigy Platinum Learning Partner

Institute of IT Training - Accredited Training Provider
McAfee Secure sites help keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams
Association of Computer Trainers verified by visa, mastercard securecard