Performance Management

Professional & Management Training

ILM Endorsed Training Courses

Management Training

Introduction to Finance for Non-financial Managers
Introduction to Management
Managing Change
Management of Team & Individual Performance
Managing Teams Remotely
Mentoring
Motivating Skills
Performance Management
Strategic Decision Making

Professional Development

Project Management

London and UK wide

1 day instructor-led workshop

Training formats available

on-site at your company office UK wide
closed group at one of our London training venues
near-site at a location close to you
bespoke one-to-one basis
tailored training courses to your requirements

Currently demand for public schedule is growing slowly and dates will be scheduled accordingly.

Who is this training course suitable for?

This course is suitable for a broad spectrum of stakeholders who can experience performance issues with others or who want to learn more about the techniques for successfully resolving such issues when they arise.

Benefits

At the end of this 1 day course delegates will have gained the skills necessary to positively resolve performance issues and to use those skills to build further managerial credibility.

Course Syllabus

Role of performance management
How performance can be managed
Roles and responsibilities
Performance Improvement
Discovering what motivates performance

The Appraisal Process
Agreeing practical and meaningful objectives
Monitoring performance
Creating development opportunities
Giving and receiving clear and confidant feedback
Determining further action

Tackling challenges
Determine the causes of under-performance.
Dealing with bias
Constructive and assertive resolution of disagreements

Essential skills
Active listening
Assertive communication
Objective setting
Negotiation

Taking things forward
Action planning