Understanding Lean

About Six Sigma
About Lean
History behind Lean
Toyota Production Systems
The Toyota Precepts

Liker's Toyota Way

Philosophy
Process
People and Partners
Problem Solving

The TPS House

The Goals of TPS
The First Pillar: Just In Time (JIT)
The Second Pillar: Jidoka (Error-Free Production)
Kaizen (Continuous improvement)
The Foundation of the House

The Five Principles of Lean Business

Value
Value Stream
Flow
Pull
Perfection

The First Improvement Concept (Value)

Basic Characteristics
Satisfiers
Delighters
Applying the Kano Model

The Second Improvement Concept (Waste)

Muda
Mura
Muri
The New Wastes

The Third Improvement Concept (Variation)

Common Cause
Special Cause
Tampering
Structural

The Fourth Improvement Concept (Complexity)

What is complexity?
What causes complexity?
How to Simplify?

The Fifth Improvement Concept (Continuous improvement)

The PDSA Cycle (Plan, Do, Study, Act)
The DMAIC Method

The Improvement Toolkit

Gemba
GenchiGenbutsu
Womack’s Principle
Kaizen
A Roadmap for implementation

Training is held in our modern, comfortable, air-conditioned suites

Modern-spec IT, fully networked with internet access

"What do I get on the day?"

Learning tools

Breaks and timing

Courses start at 9:30am.
Please aim to be with us for 9:15am.
Joining information (how to get to our venues)

In-course handbook

Contains unit objectives, exercises and space to write notes

Refreshments

Available throughout the day:

• Hot beverages
• Clean, filtered water
• Biscuits

24 months access to trainers

Your questions answered by qualified trainers online.

Lunch

Lunch is provided at a local restaurant or pub. Browse the sample menus:

• Bloomsbury
• Limehouse
• Southwark

Training formats available

• On-site at your company office UK wide (60 second quote)
• Closed group at one of our London training venues (60 second quote)
• Near-site at a location close to you
• Bespoke one-to-one basis
• Tailored training courses to your requirements