98.9% Of all customers recommend us, we're so confident about our results we publish all reviews and statsView Live Stats View Reviews
London and UK wide
Who is this course for?
This course is suitable for a broad spectrum of stakeholders who can experience performance issues with others or who want to learn more about the techniques for successfully resolving such issues when they arise.
BenefitsAt the end of this 1 day workshop, delegates will have gained the skills necessary to positively resolve performance issues and to use those skills to build further managerial credibility.
Role of performance management
How performance can be managed
Roles and responsibilities
Discovering what motivates performance
The Appraisal Process
Agreeing practical and meaningful objectives
Creating development opportunities
Giving and receiving clear and confidant feedback
Determining further action
Determine the causes of under-performance.
Dealing with bias
Constructive and assertive resolution of disagreements
Taking things forward
Prices & Dates
What you get
Training is held in our modern, comfortable, air-conditioned suites
"What do I get on the day?"
Lunch is provided at a local restaurant or pub. Browse the sample menus:
Breaks and timing
Courses start at 9:30am.
Please aim to be with us for 9:15am.
Joining information (how to get to our venues)
Available throughout the day:
- Hot beverages
- Clean, filtered water