98.7% Of all customers recommend us, we're so confident about our results we publish all reviews and stats
View Live Stats View ReviewsRoyal College of Physicians, HR & Learning, Magda M:
"Customer Service Excellence - STL is a company we value for their knowledgeable and skilled trainers as well as the breath of solutions offered and willingness to support our business in the best possible way whilst achieving great value for money but without compromising on quality."
Introduction to Successful Selling
Sales Programme
Customer Relationship Management
Dealing with Complaints and Aggression
Customer Care for the Receptionist
Communication Skills for High Pressure Teams
Sales Skills for Sales Support and Customers
Professional Receptionist Training Course
Contact us for more information.
Developing Major Accounts
Essential Selling Skills
New Business Prospecting
Sales Manager Development
Our team provides hands-on, context-rich practical work-shops. They draw upon their considerable real world experience to deliver learning that is valuable and relevant with immediate impact/ROI.
HCA International Ltd
Ian Tedstone,
Accounts Payable Assistant
Not relying on too much role play or having to act out to others in the group made the course more enjoyable and put you at ease not worrying about it.
Customer Service Excellence
Oxford Immunotec Ltd
Kay Röhrig,
Customer Support Manager & Training Lead
Any further training with Karen welcome
Customer Relationship Management
Fortnum & Mason
Cherrie Lo,
New Business Development Manager
Dennis is very experienced and enthusiastic. He adjusts the pace and training content according to the team's needs, background and experience. Pace is perfect throughout the training, it lets audience absorb knowledge in a comfortable pace with interaction even it's just a virtual training. He connects with audience, he's by far the best trainer I've experienced! Look forward to attending more of his class.
Introduction to Successful Selling
Davines UK LTD: comfort zone uk
Tracy Brasenell,
UK Country Manager
Brilliant research and planning, totally appropriate to team
Selling Skills (2 days)
We'll call during UK business hours
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