Instructor-led training - Effective Communication Skills course
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Effective Communication Skills training courseEffective Communication Skills training course

London and UK wide

1 day from £245 List price £460

Course rating
4.6 stars - based on 611 reviews

Benefits

At the end of this 1 day workshop, delegates will have gained the skills necessary to communicate clearly and confidently, achieve objectives through effective communication, persuade and influence, and improve workplace relationships.

86 Professional Development events in the next 12 months, live dates & pricing here

Next: Syllabus »

Who is this course for?

This course is suitable for anyone who needs to enhance their relationship with others, and present clear, positive messages in the workplace.

Benefits

At the end of this 1 day workshop, delegates will have gained the skills necessary to communicate clearly and confidently, achieve objectives through effective communication, persuade and influence, and improve workplace relationships.

Course Syllabus

Communication Styles

Communication styles model
Identifying preferred styles
Adapting a style as required

Successful Communication Essentials

3 P's: Practice, Planning, Positive Thinking
Identifying and overcoming barriers to communication
Characteristics of an excellent communicator

Unspoken Communication

Active listening
Body language, tone
Building rapport

Positive Image

Ensuring your message is perceived as intended
Phasing your message appropriately
Meetings: making an impact

Personal Excellence

Neuro-Linquistic Programming (NLP)
Assertiveness
Persuasion skills

Next: Dates »

What you get

Training room

Qualified trainers

Training is held in our modern, comfortable, air-conditioned suites

Modern-spec IT, fully networked with internet access

"What do I get on the day?"

LunchLunch

Lunch is provided at a local restaurant or pub. Browse the sample menus:

Breaks and TimingsBreaks and timing

Courses start at 9:30am.
Please aim to be with us for 9:15am.
Joining information (how to get to our venues)

RefreshmentsRefreshments

Available throughout the day:

  • Hot beverages
  • Clean, filtered water
  • Biscuits

Learning tools

In-course handbookIn-course handbook

Contains unit objectives, exercises and space to write notes

24 months forum access24 months access to trainers

Your questions answered by qualified trainers online.

Next: Formats »

Training Formats & Services

Next: Why us? »

Testimonials

Recruitment Consort Limited
Delivery Consultant
Effective Communication Skills
I feel everything was spot on. The course was exciting and I really enjoyed all the activities. I have learnt a lot from today which I will take to my work setting and work on in the future. Our trainer was very good, she had a natural warm manner and went the extra mile to listen and engage in conversation with everyone which is very refreshing!
AOL UK Limited
Management & Revenue Accountant

Effective Communication Skills
Came into the course unaware of what would be discussed yet greatly appreciated the styles and changes offered to better communicate

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Limehouse Basin, London, E14 8BT
United Kingdom

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