Instructor-led training - Effective Communication Skills course
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Learning & Performance Institute - Accredited Training Provider

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Effective Communication Skills training courseEffective Communication Skills training course

London and UK wide

Syllabus here

1 day from £245 List price £460

Instructor-led workshop

Courses never cancelled

Course rating
4.6 stars - based on 524 reviews

Benefits

At the end of this 1 day workshop, delegates will have gained the skills necessary to communicate clearly and confidently, achieve objectives through effective communication, persuade and influence, and improve workplace relationships.

84 Professional Development events in the next 12 months, live dates & pricing here


Who is this course for?

This course is suitable for anyone who needs to enhance their relationship with others, and present clear, positive messages in the workplace.

Benefits

At the end of this 1 day workshop, delegates will have gained the skills necessary to communicate clearly and confidently, achieve objectives through effective communication, persuade and influence, and improve workplace relationships.

Course Syllabus

Communication Styles

Communication styles model
Identifying preferred styles
Adapting a style as required

Successful Communication Essentials

3 P's: Practice, Planning, Positive Thinking
Identifying and overcoming barriers to communication
Characteristics of an excellent communicator

Unspoken Communication

Active listening
Body language, tone
Building rapport

Positive Image

Ensuring your message is perceived as intended
Phasing your message appropriately
Meetings: making an impact

Personal Excellence

Neuro-Linquistic Programming (NLP)
Assertiveness
Persuasion skills

Effective Communication Skills     1 day course

Introductory Discounts & Offers - Call now!

Onsite/Closed Quote  

Version Date Location Places
available
Book Next place rate (£) List
price
Pay by
Card
Pay by
Invoice
Standard Mon 18 May 2015 Limehouse 9 Book now £332 £342£460
Standard Thu 17 Sep 2015 Bloomsbury 10 Book now £245 £255£460
Standard Tue 17 Nov 2015 Bloomsbury 10 Book now £460 £460£460
Standard Fri 22 Jan 2016 Limehouse 10 Book now £245 £255£460
Standard Fri 18 Mar 2016 Limehouse 10 Book now £460 £460£460
Standard Thu 19 May 2016 Bloomsbury 10 Book now £245 £255£460

What you get

Training room

Training is held in our modern, comfortable, air-conditioned suites

Modern-spec IT, fully networked with internet access

"What do I get on the day?"

Learning tools

Breaks and TimingsBreaks and timing

Courses start at 9:30am.
Please aim to be with us for 9:15am.
Joining information (how to get to our venues)

In-course handbookIn-course handbook

Contains unit objectives, exercises and space to write notes

RefreshmentsRefreshments

Available throughout the day:

  • Hot beverages
  • Clean, filtered water
  • Biscuits
24 months forum access24 months access to trainers

Your questions answered by qualified trainers online.

LunchLunch

Lunch is provided at a local restaurant or pub. Browse the sample menus:

Training Formats & Services

Testimonials

Recruitment Consort Limited
Delivery Consultant
Effective Communication Skills
I feel everything was spot on. The course was exciting and I really enjoyed all the activities. I have learnt a lot from today which I will take to my work setting and work on in the future. Our trainer was very good, she had a natural warm manner and went the extra mile to listen and engage in conversation with everyone which is very refreshing!
AOL UK Limited
Management & Revenue Accountant
Scott Sowden
Effective Communication Skills
Came into the course unaware of what would be discussed yet greatly appreciated the styles and changes offered to better communicate

More testimonials

Some of our clients:

London 2012 Special Olympics Great Britain Ricoh Europe plc
13 delegates 19 delegates 12 delegates
92% would
recommend us
100% would
recommend us
100% would
recommend us
UK Sport Virgin Media Television Transport for London
29 delegates 19 delegates 35 delegates
100% would
recommend us
100% would
recommend us
85% would
recommend us
BBC Hilton Hotels Corporation Action for the Blind
17 delegates 27 delegates 18 delegates
100% would
recommend us
100% would
recommend us
100% would
recommend us
Learning and Skills Network IOM HM Treasury
28 delegates 85 delegates 29 delegates
100% would
recommend us
100% would
recommend us
100% would
recommend us
Home Office Monsoon Accessorize Ltd Houses of Parliament
61 delegates 13 delegates 16 delegates
100% would
recommend us
100% would
recommend us
100% would
recommend us
Accor Group Ocado Legal & General
28 delegates 27 delegates 25 delegates
100% would
recommend us
100% would
recommend us
100% would
recommend us
Carphone Warehouse Al Jazeera International Ltd The Capita Group Plc
10 delegates 17 delegates 61 delegates
100% would
recommend us
100% would
recommend us
100% would
recommend us
Sony Europe Marks and Spencer J Sainsburys PLC
25 delegates 30 delegates 11 delegates
100% would
recommend us
100% would
recommend us
100% would
recommend us

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2nd Floor, CA House, 1 Northey Street
Limehouse Basin, London, E14 8BT
United Kingdom