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Effective Communication Skills

London and UK wide

Workshop 1 day instructor-led. Courses never cancelled: Guaranteed. From £199 (list price £445)

Training formats available

Who is this training course suitable for?

This course is suitable for anyone who needs to enhance their relationship with others, and present clear, positive messages in the workplace.

Benefits

At the end of this 1 day workshop, delegates will have gained the skills necessary to communicate clearly and confidently, achieve objectives through effective communication, persuade and influence, and improve workplace relationships.

Course Syllabus

Communication Styles
Communication styles model
Identifying preferred styles
Adapting a style as required

Successful Communication Essentials
3 P's: Practice, Planning, Positive Thinking
Identifying and overcoming barriers to communication
Characteristics of an excellent communicator

Unspoken Communication
Active listening
Body language, tone
Building rapport

Positive Image
Ensuring your message is perceived as intended
Phasing your message appropriately
Meetings: making an impact

Personal Excellence
Neuro-Linquistic Programming (NLP)
Assertiveness
Persuasion skills

Public Schedule - Pricing and Availability

Effective Communication Skills 1 day course Onsite/Closed Quote
Version Date Location Places
available
Book Next place rate (£) List
price
Pay by
Card
Pay by
Invoice
Standard Thu 12 Apr 2012 Limehouse 9 Book now £270 £280£445
Standard Mon 18 Jun 2012 Southwark 10 Book now £199 £209£445
Standard Tue 23 Oct 2012 Limehouse 10 Book now £199 £209£445

article

Better Communication Means Better Cooperation For Your Company

Communicating with staff, colleagues and stakeholders is vital for any business. After all, every business relies on a number of people working together for the greater good - and this can't happen unless everyone concerns understands each other, and their position in the process.

» Article: Communication skills training

article

Three Ways To Enhance Your Non-Verbal Communication

Most of us are aware of the importance of non-verbal communication. It's not the words we say, but how we say them that will create a good or bad impression when we first meet someone. It's something that you can harness - if you know how - to become an asset in your professional life and dealings with other people at work. Here are three ways that you can improve your unspoken communication.

» Article: Effective communication skills

article

Professional And Management. When Your Office Colleague Is Also Your Drinking Buddy, How Can It Work?

These days' people spend longer hours working alongside a colleague so it is inevitable that strong bonds and friendships will form. Problems with work based friendships arise when they spill into personal friendships...find out the pitfalls and discover what you can do to make it work both in the office and outside of it.

» Article: Microsoft training communication skills london

article

How To Be Positive About Negativity In The Workplace

Ask around any office and colleagues will instantly know who the grim reaper is amongst the bunch. Being in the company of such a solemn soul will certainly drip feed employees with negativity and take its toll on the 'feel good' factor. Learn how to turn that negativity into positivity with these few simple steps...

» Article: Effective workplace communication syllabus london

article

Communication Skills And The Use Of Humour

When speaking in public there is nothing to endear you to your audience like making them smile. Humour can be a very useful tool in winning over your audience but it should be used with care.

» Article: Effective communication skills

forum postHow do I write code to implement a custom autofilter to display data that falls between two dates.

I would like to put the code into a user form so the user can select dates they want to show on the report.

Many thanks

Becky

» Forum post: Custom Autofilter

article

So Why Are Word Tables So Useful?

If you've used Word a little or a lot, you'll no doubt have come across Word tables. They have been around ever since Word started but they continue to be a superb feature of Word. This article summarised just how important Word tables are.

» Article: Microsoft word training london


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