Self-Management

Self-assessment
Motivation and focus
Productivity

Organising information

Dealing with paper and electronic files
Managing email
Effective business communication
Creating an effective workspace

Time management

Goals, objectives and priorities
Decision making
Delegation

Working with others

Listening skills
Assertiveness in the workplace
Agreeing standards
Understanding those we work with

Taking things forward

Building a personal action plan

Training is held in our modern, comfortable, air-conditioned suites

Modern-spec IT, fully networked with internet access

"What do I get on the day?"

Learning tools

Breaks and timing

Courses start at 9:30am.
Please aim to be with us for 9:15am.
Joining information (how to get to our venues)

In-course handbook

Contains unit objectives, exercises and space to write notes

Refreshments

Available throughout the day:

• Hot beverages
• Clean, filtered water
• Biscuits

24 months access to trainers

Your questions answered by qualified trainers online.

Lunch

Lunch is provided at a local restaurant or pub. Browse the sample menus:

• Bloomsbury
• Limehouse
• Southwark

• On a public schedule at one of our
  London training venues.
• On-site at your company office UK wide
• Near-site, at a location close to you
• Tailored courses to your requirements
• Consultancy