Instructor-led training -
Microsoft Office TrainingThe UK's Number 1 for Microsoft Office Training add this page to your favourites/bookmarksBookmark page

view a printable version of this pagePrintable version
Customer: Sign in
Delegate: Sign in
Trainer: Log in

Negotiating Skills

London and UK wide

1 day instructor-led workshop

Training formats available

Currently demand for public schedule is growing slowly and dates will be scheduled accordingly.

Who is this training course suitable for?

Negotiation is a key skill within any role, whether negotiating internally with managers or other departments; or externally with suppliers and customers. This course is suitable for professionals aiming to understand key elements of the negotiation process and enhance their personal negotiation skills.

Benefits

At the end of this course you will be able to employ techniques and strategies that will help you to negotiate more successfully with others to achieve a win-win situation that addresses the needs of both parties, rather than making compromises or concessions.

Course Syllabus

Understanding negotiation
Negotiation: what, when and why?
The process of negotiation

Preparing for negotiation
Preparation and planning
Communication styles
Establishing needs

Win-win negotiation
Determining limits
Power balance
Opening, conducting and closing negotiations

Taking things forward
Personal assessment
Action planning


Rate this page:
4.0/5 (2 votes cast)
Institute of IT Training - Accredited Training Provider ILM
Microsoft Certified Partner
Microsoft Office Specialist Authorised Testing Centre (MOS and MCAS)

Prodigy Platinum Learning Partner

Institute of IT Training - Accredited Training Provider
McAfee Secure sites help keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams
Association of Computer Trainers verified by visa, mastercard securecard