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Version 2.0

Welcome. Please choose your application (eg. Excel) and then post your question.

Our Microsoft Qualified trainers will then respond within 24 hours (working days).

Support promotion: Post a question within 7 days of attending your course and get an upgrade to 12 months support! (Standard period 3 months)

Frequently Asked Questions
What does 'Resolved' mean?

Any suggestions, questions or comments? Please post in the Improve the forum thread.

Delegate support and help forum

Microsoft Office support forum

Our online forum is available to all delegates who have attended training with us, and visitors to our web site.

Post a question within 7 days of your course and get 12 months access to the forum! (standard is 3 months)

We ask that anyone using the forum observes the conditions of acceptable use.

Forum acceptable usage policy

We believe that this online forum is valuable in providing our delegates with a continued learning experience that extends beyond their training day.

We aim to respond to forum posts within 24 hours.

Acceptable use of the forum:

To maintain the quality of this service, we ask that anyone using the forum observes the following conditions of acceptable use.

  • Posts should relate to content covered on the training you have received.
  • Any posts that do not relate directly to training you have undertaken will receive a reply providing advice on further training or consulting services that we can offer in relation to your post.
  • The forum is an after-training support and advice tool, it is not designed to assist with posts requesting technical support.

Got a question related to your training?

  1. Sign in to your delegate account or Register
  2. Choose a forum below
  3. Click 'Ask a new question'

Our target response time to questions is 24 hours.

If your question does not relate directly to the content of the training you have received,
please contact our enquiries team for further information and a quotation.

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