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Assertiveness at Work Training CourseAssertiveness at Work Training Course

Professional Development London and UK wide

Syllabus here

2 days from £599 List price £950

Instructor-led workshop

Courses never cancelled: Guaranteed
Guarantee applies to Microsoft Desktop training and Management Skills Training.

Course rating:
4.6 stars - based on 304 reviews

Benefits

At the end of this two day practical course delegates will be equipped to handle potentially tricky situations such as giving and receiving feedback, and saying "No" whilst staying focused.

124 Professional Development events in the next 12 months, live dates & pricing here


Who is this course for?

This course is for people who want to build confident and robust working relationships with colleagues and customers. In particular it will provide the tools to distinguish submissive, aggressive and assertive behaviour and to respond appropriately.

Benefits

At the end of this two day practical course delegates will be equipped to handle potentially tricky situations such as giving and receiving feedback, and saying "No" whilst staying focused.

Course Syllabus

Assertiveness in context

The behaviour triangle
Submissive / Aggressive characteristics
What is Assertiveness?
Triggers and responses

Assertiveness and us

Our assertive rights
How others see us
Body language
What we say, how we say it

Assertiveness in action

Planning ahead
Saying Yes and No
Giving and receiving feedback
Dealing with manipulation
Assertiveness tools

The work context

Making choices, taking control
Action planning

Assertiveness at Work     2 day course

Onsite/Closed Quote    Introductory Discounts & Offers - Call now!   

Version Date Location Places
available
Book Next place rate (£) List
price
Pay by
Card
Pay by
Invoice
Standard Tue 14 + Wed 15 Oct 2014 Southwark 0 FULL    £950
Standard Mon 22 + Tue 23 Dec 2014 Bloomsbury 6 Book now £648 £658£950
Standard Mon 9 + Tue 10 Feb 2015 Southwark 8 Book now £606 £616£950
Standard Tue 10 Mar 2015 Bloomsbury 9 Book now £950 £950£950
Standard Wed 8 + Thu 9 Apr 2015 Limehouse 10 Book now £599 £609£950
Standard Thu 14 May 2015 Limehouse 10 Book now £950 £950£950
Standard Wed 24 + Thu 25 Jun 2015 Southwark 10 Book now £599 £609£950
Standard Wed 22 Jul 2015 Bloomsbury 10 Book now £950 £950£950
Standard Wed 19 + Thu 20 Aug 2015 Limehouse 10 Book now £599 £609£950
Standard Tue 15 Sep 2015 Limehouse 10 Book now £950 £950£950
Standard Tue 13 + Wed 14 Oct 2015 Southwark 10 Book now £599 £609£950

What you get

Training room

Training is held in our modern, comfortable, air-conditioned suites

Modern-spec IT, fully networked with internet access

"What do I get on the day?"

Learning tools

Breaks and TimingsBreaks and timing

Courses start at 9:30am.
Please aim to be with us for 9:15am.
Joining information (how to get to our venues)

In-course handbookIn-course handbook

Contains unit objectives, exercises and space to write notes

RefreshmentsRefreshments

Available throughout the day:

  • Hot beverages
  • Clean, filtered water
  • Biscuits
24 months forum access24 months access to trainers

Your questions answered by qualified trainers online.

LunchLunch

Lunch is provided at a local restaurant or pub. Browse the sample menus:

Training Formats & Services

Some reasons why thousands of businesses trust us

Transparent quality control
Live 12 month schedule/bookings
Courses never cancelled: Guaranteed
Guarantee applies to Microsoft Desktop training and Management Skills Training.
Reschedule in seconds
Industry leading pricing model
Online quote
24 months training support

Some of our clients:

London 2012 Special Olympics Great Britain UK Sport
13 delegates 19 delegates 29 delegates
92% would
recommend us
100% would
recommend us
100% would
recommend us
BBC Virgin Media Television Transport for London
17 delegates 19 delegates 35 delegates
100% would
recommend us
100% would
recommend us
85% would
recommend us
Ricoh Europe plc BNP Paribas Group Accor Group
12 delegates 128 delegates 28 delegates
100% would
recommend us
100% would
recommend us
100% would
recommend us
Rabobank Action for the Blind Johnson Controls
54 delegates 18 delegates 31 delegates
100% would
recommend us
100% would
recommend us
97% would
recommend us
The Capita Group Plc Commonwealth Bank of Australia National Lottery Commission
61 delegates 49 delegates 11 delegates
100% would
recommend us
100% would
recommend us
100% would
recommend us
Marriott International HSBC J Sainsburys PLC
29 delegates 106 delegates 11 delegates
95% would
recommend us
100% would
recommend us
100% would
recommend us
Mo Ibrahim Foundation Marks and Spencer Vue Entertainment
22 delegates 30 delegates 15 delegates
77% would
recommend us
100% would
recommend us
100% would
recommend us
BP plc Al Jazeera International Ltd Cancer Research UK
86 delegates 17 delegates 16 delegates
100% would
recommend us
100% would
recommend us
100% would
recommend us

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Limehouse Basin, London, E14 8BT
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