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Assertiveness at Work Training CourseAssertiveness at Work Training Course

Professional Development London and UK wide

Syllabus here

2 days from £599 List price £950

Instructor-led workshop

Courses never cancelled: Guaranteed
Guarantee applies to Microsoft Desktop training and Management Skills Training.

Course rating
4.6 stars - based on 304 reviews

Benefits

At the end of this two day practical course delegates will be equipped to handle potentially tricky situations such as giving and receiving feedback, and saying "No" whilst staying focused.

108 Professional Development events in the next 12 months, live dates & pricing here


Who is this course for?

This course is for people who want to build confident and robust working relationships with colleagues and customers. In particular it will provide the tools to distinguish submissive, aggressive and assertive behaviour and to respond appropriately.

Benefits

At the end of this two day practical course delegates will be equipped to handle potentially tricky situations such as giving and receiving feedback, and saying "No" whilst staying focused.

Course Syllabus

Assertiveness in context

The behaviour triangle
Submissive / Aggressive characteristics
What is Assertiveness?
Triggers and responses

Assertiveness and us

Our assertive rights
How others see us
Body language
What we say, how we say it

Assertiveness in action

Planning ahead
Saying Yes and No
Giving and receiving feedback
Dealing with manipulation
Assertiveness tools

The work context

Making choices, taking control
Action planning

Assertiveness at Work     2 day course

Introductory Discounts & Offers - Call now!

Onsite/Closed Quote  

Version Date Location Places
available
Book Next place rate (£) List
price
Pay by
Card
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Invoice
Standard Mon 9 + Tue 10 Feb 2015 Limehouse 9 Book now £719 £729£950
Standard Wed 29 + Thu 30 Apr 2015 Limehouse 7 Book now £619 £629£950
Standard Thu 14 May 2015 Bloomsbury 7 Book now £950 £950£950
Standard Wed 24 + Thu 25 Jun 2015 Limehouse 10 Book now £599 £609£950
Standard Wed 22 Jul 2015 Bloomsbury 10 Book now £950 £950£950
Standard Wed 19 + Thu 20 Aug 2015 Limehouse 10 Book now £599 £609£950
Standard Tue 15 Sep 2015 Limehouse 10 Book now £950 £950£950
Standard Wed 14 + Thu 15 Oct 2015 Limehouse 10 Book now £599 £609£950
Standard Thu 5 Nov 2015 Southwark 10 Book now £950 £950£950
Standard Tue 1 + Wed 2 Dec 2015 Limehouse 10 Book now £599 £609£950
Standard Tue 5 Jan 2016 Limehouse 10 Book now £950 £950£950
Standard Mon 8 + Tue 9 Feb 2016 Limehouse 10 Book now £599 £609£950

What you get

Training room

Training is held in our modern, comfortable, air-conditioned suites

Modern-spec IT, fully networked with internet access

"What do I get on the day?"

Learning tools

Breaks and TimingsBreaks and timing

Courses start at 9:30am.
Please aim to be with us for 9:15am.
Joining information (how to get to our venues)

In-course handbookIn-course handbook

Contains unit objectives, exercises and space to write notes

RefreshmentsRefreshments

Available throughout the day:

  • Hot beverages
  • Clean, filtered water
  • Biscuits
24 months forum access24 months access to trainers

Your questions answered by qualified trainers online.

LunchLunch

Lunch is provided at a local restaurant or pub. Browse the sample menus:

Training Formats & Services

Some reasons why thousands of businesses trust us

Transparent quality control
Live 12 month schedule/bookings
Courses never cancelled: Guaranteed
Guarantee applies to Microsoft Desktop training and Management Skills Training.
Reschedule in seconds
Industry leading pricing model
Online quote
24 months training support

Some of our clients:

London 2012 Special Olympics Great Britain UK Sport
13 delegates 19 delegates 29 delegates
92% would
recommend us
100% would
recommend us
100% would
recommend us
Transport for London Virgin Media Television BBC
35 delegates 19 delegates 17 delegates
85% would
recommend us
100% would
recommend us
100% would
recommend us
Ricoh Europe plc Sotheby's Houses of Parliament
12 delegates 126 delegates 16 delegates
100% would
recommend us
99% would
recommend us
100% would
recommend us
London Stock Exchange Shell UK Ltd Learning and Skills Network
15 delegates 86 delegates 28 delegates
100% would
recommend us
98% would
recommend us
100% would
recommend us
AMAZON (previously LOVEFiLM) Office for National Statistics Fred Perry
61 delegates 14 delegates 53 delegates
100% would
recommend us
100% would
recommend us
100% would
recommend us
Home Office Ambigious The Roof Gardens Ladbrokes plc
61 delegates 18 delegates 28 delegates
100% would
recommend us
100% would
recommend us
100% would
recommend us
DHL Westmill foods Vax Ltd
42 delegates 56 delegates 16 delegates
94% would
recommend us
96% would
recommend us
100% would
recommend us
HSBC- AMBIGIOUS Metropolitan Police NHS 2
106 delegates 121 delegates 60 delegates
100% would
recommend us
100% would
recommend us
100% would
recommend us

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Limehouse Basin, London, E14 8BT
United Kingdom