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Assertiveness at Work Training CourseAssertiveness at Work Training Course

Professional Development London and UK wide

Syllabus here

2 days from £940 List price £950

Instructor-led workshop

Courses never cancelled

Course rating
4.6 stars - based on 542 reviews

Benefits

At the end of this two day practical course delegates will be equipped to handle potentially tricky situations such as giving and receiving feedback, and saying "No" whilst staying focused.

84 Professional Development events in the next 12 months, live dates & pricing here


Who is this course for?

This course is for people who want to build confident and robust working relationships with colleagues and customers. In particular it will provide the tools to distinguish submissive, aggressive and assertive behaviour and to respond appropriately.

Benefits

At the end of this two day practical course delegates will be equipped to handle potentially tricky situations such as giving and receiving feedback, and saying "No" whilst staying focused.

Course Syllabus

Assertiveness in context

The behaviour triangle
Submissive / Aggressive characteristics
What is Assertiveness?
Triggers and responses

Assertiveness and us

Our assertive rights
How others see us
Body language
What we say, how we say it

Assertiveness in action

Planning ahead
Saying Yes and No
Giving and receiving feedback
Dealing with manipulation
Assertiveness tools

The work context

Making choices, taking control
Action planning

Assertiveness at Work     2 day course

Introductory Discounts & Offers - Call now!

Onsite/Closed Quote  

Version Date Location Places
available
Book Next place rate (£) List
price
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Standard Tue 12 + Wed 13 May 2015 Bloomsbury 10 Book now £940 £950£950
Standard Tue 11 + Wed 12 Aug 2015 Limehouse 10 Book now £940 £950£950
Standard Thu 24 + Fri 25 Sep 2015 Bloomsbury 10 Book now £950 £950£950
Standard Tue 10 + Wed 11 Nov 2015 Bloomsbury 10 Book now £940 £950£950
Standard Tue 22 + Wed 23 Dec 2015 Bloomsbury 10 Book now £950 £950£950
Standard Wed 10 + Thu 11 Feb 2016 Limehouse 10 Book now £940 £950£950
Standard Thu 12 + Fri 13 May 2016 Bloomsbury 10 Book now £940 £950£950

What you get

Training room

Training is held in our modern, comfortable, air-conditioned suites

Modern-spec IT, fully networked with internet access

"What do I get on the day?"

Learning tools

Breaks and TimingsBreaks and timing

Courses start at 9:30am.
Please aim to be with us for 9:15am.
Joining information (how to get to our venues)

In-course handbookIn-course handbook

Contains unit objectives, exercises and space to write notes

RefreshmentsRefreshments

Available throughout the day:

  • Hot beverages
  • Clean, filtered water
  • Biscuits
24 months forum access24 months access to trainers

Your questions answered by qualified trainers online.

LunchLunch

Lunch is provided at a local restaurant or pub. Browse the sample menus:

Training Formats & Services

Some of our clients:

London 2012 Special Olympics Great Britain Virgin Media Television
13 delegates 19 delegates 19 delegates
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Transport for London Ricoh Europe plc UK Sport
35 delegates 12 delegates 29 delegates
85% would
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100% would
recommend us
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BBC HM Treasury Metropolitan Police
17 delegates 29 delegates 121 delegates
100% would
recommend us
100% would
recommend us
100% would
recommend us
BNP Paribas Group KPMG LLP (UK) Sony Europe
128 delegates 29 delegates 25 delegates
100% would
recommend us
100% would
recommend us
100% would
recommend us
City of Westminster Office for National Statistics Learning and Skills Network
41 delegates 14 delegates 28 delegates
91% would
recommend us
100% would
recommend us
100% would
recommend us
Monsoon Accessorize Ltd IOM Fred Perry
13 delegates 85 delegates 53 delegates
100% would
recommend us
100% would
recommend us
100% would
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Marriott International Carphone Warehouse Vue Entertainment
29 delegates 10 delegates 15 delegates
95% would
recommend us
100% would
recommend us
100% would
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Ocado Commonwealth Bank of Australia British Sky Broadcasting Ltd
27 delegates 49 delegates 14 delegates
100% would
recommend us
100% would
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100% would
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2nd Floor, CA House, 1 Northey Street
Limehouse Basin, London, E14 8BT
United Kingdom