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Problem Solving and Decision Making

London and UK wide

1 day instructor-led workshop

Training formats available

Currently demand for public schedule is growing slowly and dates will be scheduled accordingly.

Who is this training course suitable for?

The ability to analyse problematic situations, and develop appropriate and sustainable solutions is key to organisational performance and success. This course is suitable for professionals whose roles demand sound decision-making in the face of a challenge.

Benefits

This course aims to increase your awareness of how to analyse problems that arise, and how to employ techniques to generate solutions. You will also be able to more effectively manage the implementation and monitoring of a solution, after a decision has been reached.

Course Syllabus

Understanding the problem
What is the problem? – definition and scope
Situational analysis

Generating possible solutions
Facts vs. information
Solution generating techniques
Evaluating solutions

Implementing the solution
Selecting a solution
Planning and delegation
Problem solved? – tracking and evaluation

Taking things forward
Develop a personal action plan


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