Managing Upwards

Professional & Management Training

ILM Endorsed Training Courses

Management Training

Professional Development

Project Management

London and UK wide

1 day instructor-led workshop

Training formats available

on-site at your company office UK wide
closed group at one of our London training venues
near-site at a location close to you
bespoke one-to-one basis
tailored training courses to your requirements

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Who is this training course suitable for?

This practical course is for people who would like to work more effectively with their own manager as well as build constructive working relationships with more senior colleagues such as Executive teams and Board members.

Benefits

Using a blend of assertiveness techniques and management strategies this course focuses on setting boundaries, managing priorities and establishing clear channels of communication. At the end of the course delegates will be empowered to take a more active part in their relationships with senior management.

Course Syllabus

Where do I stand?
What works and what needs to change?
Management styles
Roles and responsibilities

Working together
Understanding each other's priorities
Clarifying expectations
Giving and receiving feedback

Tools and techniques
Clarify, challenge and direct
Goal and objective setting
Managing conflicting priorities
Delivering bad news and tough messages
Upward delegation

Taking things forward
Building networks
Personal assessment
Action planning