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Face to face / Virtual public schedule & onsite training. Restaurant lunch included at STL venues.
From £495 List price £650
- 1 day Instructor-led workshop
- Courses never cancelled
- Restaurant lunch
Syllabus
Who is this course for?
This course is tailored for individuals at all management levels, from those just beginning their management journey to seasoned managers seeking to refine their skills. It is particularly beneficial for those who often find themselves in challenging situations due to business pressures, leading to issues such as absenteeism, difficult team members, or high staff turnover.
Benefits
The course provides practical strategies to enhance the people management role, offering valuable insights and techniques to improve team dynamics, foster motivation, and manage potential conflicts. Participants will gain a deeper understanding of their role within the management hierarchy, learn to break negative cycles that can hinder team potential, and develop key people management techniques such as effective delegation and communication.Course Syllabus
Understanding the Managerial Role:
A deep dive into the responsibilities of a manager, supervisor, or team leader, and how to stay focused on key objectives.
Focusing on People and Their Needs:
An exploration of what motivates individuals, what makes people difficult, and how to break negative cycles to maximise both apparent and hidden potential.
Role Plays to Practice Motivational Techniques:
Practical exercises to apply motivational techniques in a safe and supportive environment.
Evaluation of Role Plays:
A reflective session to assess the effectiveness of the applied motivational techniques.
Key People Management Techniques and Leadership:
An examination of essential management techniques, with a focus on the importance of delegation and communication in successful people management.
Developing Your People:
A session dedicated to understanding how to get the best from your team, recognising that well-managed people are an asset, while poorly managed people can become a liability.
Summary & Action Plans Agreed:
A wrap-up session to consolidate learning and agree on action plans for implementation post-course.
Prices & Dates
What you get
"What do I get on the day?"
Arguably, the most experienced and highest motivated trainers.
Face-to-face training
Training is held in our modern, comfortable, air-conditioned suites.
Lunch, breaks and timing
A hot lunch is provided at local restaurants near our venues:
- Bloomsbury
- Limehouse
Courses start at 9:30am.
Please aim to be with us for 9:15am.
Browse the sample menus and view joining information (how to get to our venues).
Refreshments
Available throughout the day:
- Hot beverages
- Clean, filtered water
- Biscuits
Virtual training
Regular breaks throughout the day.
Learning tools
In-course handbook
Contains unit objectives, exercises and space to write notes
24 months access to trainers
Your questions answered on our support forum.
Training formats & Services
Training Formats & Services
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Learning & Development Resources
Soft Skills Blog
- 3 Fundamentals of Great Managers
- 5 key stages to a High Performing Team
- Empowering People to Optimise Performance
- The Secret to Managing People
- Motivation; the art of getting people to do what you want
Infographics
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